What to Expect:

What to Expect: After four months in our program

HASSLE FREE SAVINGS!

It is important to continually check your monthly statements from your creditors to make sure those balances are moving in the right direction. Please notify our office of any discrepancies.

Be aware that Credit Card Banks are merging their Credit Card Portfolios at an alarming rate. Consumer Credit and Budget Counseling is diligently trying to keep up with these rapid changes. However, from time to time these Credit Card Banks do not inform us of their changes as promptly as we would like.

Consumer Credit and Budget Counseling needs your help in monitoring these changes to your accounts. Please review the monthly statements you receive from your creditors. In particular, check to see if there are any changes such as new account numbers or a change in the bank name (this often results in a change in address for your payment). In addition, during these conversions many of the concessions that you currently enjoy may be dropped inadvertently.

We need to know of any changes you may find, so that we can get the situation corrected. If you find anything out of the order, or you have any questions about your statement, please contact our Customer Service Department immediately, at 1-888-738-8233 extension 204.

If for whatever reason you cannot make your payment on time, Consumer Credit and Budget Counseling offers a Second Chance Disbursement. This second disbursement is scheduled for the week following the regular disbursement. Unfortunately, CC&BC cannot guarantee that there will be no late charges or other actions taken by your creditor as a result of this later payment. If you cannot make a payment at all, call our office immediately. We will notify your creditors that there was an emergency and payment will either resume or be made up in the months that follow, (creditors are expecting the payment to be made up within the next two to three months).

On the other hand, if you have additional funds to direct to your accounts, do not pay the creditors directly. They can sometimes interpret this action as your ability to pay the accounts on your own and may drop you from the program. Please forward any additional funds for your creditors to your account at Consumer Credit and Budget Counseling, there is no additional charge to pay the creditor extra money. We will apply any additional funds to the creditor charging you the highest interest rate, unless you direct otherwise. If you would like to pay off any, or all of your accounts in full, please call CC&BC in advance so that we can get accurate balances. This will ensure that the accounts are correctly paid, your creditor's file reflects the paid status and your account is reported to the Credit Reporting Agencies as "paid in full".